General Manager

The Role at a Glance

• Reports to: Owner / Area Developer
• Schedule: Full-time, 5 days per week (includes one weekend day); flexes with the needs of the business; must be available to be in Center for classes 5 days per week. Review online schedule; must be available to travel to Texas for week long training (travel is paid for) in June or July depending on start date.
• Compensation: Competitive base salary plus performance-based bonuses tied directly to membership growth and center revenue — your work moves the needle, and your paycheck reflects it
• Benefits: Paid time off, access to health insurance options after 90 days, complimentary KidStrong membership for your children, and ongoing leadership development

Who We Are

KidStrong is where kids win at life. We use a science-backed curriculum to help children ages walking to 11 years build physical strength, brain power, and character — all wrapped in an unforgettable experience. Our Colorado Springs center is locally owned and operated, and we are proud to be a real part of this community.

This is not a corporate gig with a corporate feel. This is a small business where every relationship matters, every class matters, and every decision you make shows up in the experience of the families we serve.

Who We're Looking For

• We are looking for a General Manager who wants to run a business, not just manage a schedule. Someone who sees themselves as the face of KidStrong Colorado Springs — the leader our coaches look up to, the friendly face every parent recognizes at drop-off, and the person every kid wants a high-five from.
• If you are someone who thrives on building real relationships, takes pride in being a role model, and gets fired up by the idea of being directly rewarded for the results you drive, keep reading.
• This role is also a unique opportunity for the right person. You will work side-by-side with the owner, an entrepreneur actively building a business in Colorado Springs. You will be in the room for the conversations most managers never get to be part of — sales strategy, financial decisions, hiring, marketing, community partnerships, and growth planning. If you have ever thought about owning a business yourself one day, this is the kind of seat that teaches you what business school cannot.
• This is not a 9-to-5 transactional job. We build relationships with our families and our kiddos, and we genuinely make a difference in our community. You should want that too.

What You'll Do

• Be the role model. Set the standard for energy, professionalism, and care. Your team will rise to the bar you set.
• Coach the coaches. Recruit, onboard, train, and develop a team of rockstar coaches. Run regular feedback sessions, lead practice, and turn good coaches into great ones.
• Build the culture. Create an environment where coaches love showing up and families feel it the moment they walk in the door.
• Communicate clearly. Keep the team aligned through Slack, email, in-person huddles, and one-on-ones.

Drive Sales and Grow the Business

• Own the membership pipeline. Set trial classes, follow up with leads quickly, and convert interested families into long-term members. Our goal is 50 new members per month.
• Work the phones and the inbox. Call, text, and email leads with energy and urgency. Identify what each family is looking for, build trust, and help them say yes.
• Be the face in the community. Represent KidStrong at local events, schools, and partnerships across Colorado Springs. Make us the studio every parent in town has heard of.
• Hit the numbers. Know your KPIs cold — leads, trials, conversions, retention, revenue — and use them to make better decisions every week.

Coach on the Floor

• Stay hands-on. Actively coach multiple classes per week. The best GMs in our system never lose touch with what happens on the blue floor.
• Deliver the curriculum. Bring our programming to life with high energy, clear instruction, and a contagious belief in every kid in the room.
• Track progress. Use the KS Coaches App to stay on top of attendance, achievements, and member experience.
• Earn your certification. Complete KidStrong HQ Coach Certification and keep growing from there.

Run the Center

• Master the numbers. Know your financials, KPIs, and weekly performance inside and out.
• Keep it spotless. Maintain a clean, organized, professional center that families are proud to bring their kids to.
• Build the relationships. Be the friendly face every family looks for. Remember names. Ask about the soccer game. Be the reason they stay.
• Delegate well. Build a team you can trust so the business runs smoothly — even when you take a day off.

Who You'll Work With

• Supervise: Assistant General Manager and the coaching team
• Collaborate with: Center families and team members — you are the glue holding it all together
• Coordinate with: The owner / Area Developer and the KidStrong HQ team

You're a Fit If You Have

• Experience working with kids. Coaching, teaching, camp counselor, youth sports — anything where you have led kids ages 15 months to 11 years.
• Real people skills. You can hold a great conversation with a four-year-old and their grandparent in the same five minutes.
• A leader's instinct. You have managed or mentored people before, or you have been the unofficial leader everyone naturally followed.
• Sales comfort. You are not afraid of the phone, the follow-up, or the ask. You see sales as serving — helping families say yes to something great for their kid.
• Tech fluency. Comfortable with Google Workspace, Microsoft, social media, and learning new tools quickly.
• CPR certification (or willingness to earn it).

What Sets the Best GMs Apart

• The people who thrive in this role share a few traits. They hold themselves and their team to a high standard. They lead from the front instead of from behind a desk. They are goal-oriented and energized by hitting numbers, not stressed by them. They communicate clearly under pressure, treat every person with respect, and bring the kind of energy that makes a Saturday morning class feel like an event. They are organized, adaptable, and curious — always looking for the next thing to learn.
• Above all, they understand that this is a relationship business, and relationships are built one interaction at a time.

Why This Role

• Real ownership. You will run the day-to-day of a real business with real revenue, real customers, and real impact.
• Direct reward. Your compensation is tied to the results you produce. Grow the business, grow your paycheck.
• A seat at the table. Work directly with the owner and learn how a business actually gets built — the kind of education you cannot buy.
• Meaningful work. You will spend your days helping kids become more confident, capable, and strong — and helping parents see those changes happen.
• Career runway. Strong performance opens the door to bigger things, including future leadership opportunities as the business grows.

Ready to Apply?

If this sounds like the role you have been waiting for, we want to hear from you. Send your resume and a short note telling us why you are the right person to lead KidStrong Colorado Springs to ***email_hidden***. Tell us about a time you led a team, hit a tough goal, or built something you were proud of. Tell us why kids, families, and community matter to you.

Apply today and come build something that matters with us.

Pay: $53,000.00 - $100,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off

Work Location: In person