Mental Health Office Manager
NORTH CAROLINA RECOVERY SUPPORT SERVICES
Part-Time Mental Health Office Manager
North Carolina Recovery Support Services
Navaho Drive Site – Raleigh, NC
Part-Time (25 hours/week)
Start Date: June 15, 2026
Salary: $23–$25 per hour
Position Overview
North Carolina Recovery Support Services is seeking a highly skilled and organized Mental
Health Office Manager to support operations at our Navaho Drive clinical site. This position
supports compliance with North Carolina Medicaid, 10A NCAC 27G regulations, and Alliance
Health requirements.
Key Responsibilities
- Maintain 20–25 client records in compliance with 10A NCAC 27G documentation standards
- Manage 8 personnel files in accordance with HR and confidentiality regulations
- Screen referrals for Residential Treatment and SAIOP services per NC service definitions
- Ensure documentation meets Medicaid and Alliance Health audit standards
- Support internal audits and quality assurance activities
- Maintain accurate data entry and records management systems
- Coordinate with clinical and administrative staff
Compliance Requirements
- Ensure all documentation meets 10A NCAC 27G requirements
- Maintain compliance with HIPAA confidentiality standards
- Follow Alliance Health MCO guidelines for service authorization and documentation
- Support readiness for state and MCO audits
- Ensure proper maintenance of service records and personnel documentation
Qualifications
- Experience in behavioral health or substance use services
- Experience screening referrals for Residential or SAIOP programs
- Strong organizational and administrative skills
- Proficiency in Microsoft Office and electronic health records
- Strong written and verbal communication skills
Work Environment
Office-based position at Navaho Drive site. Collaborative team environment with shared
administrative responsibilities.
How to Apply
Submit resume and cover letter highlighting relevant experience in behavioral health
administration and compliance: ***email_hidden***
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