Agency Administrative Specialist

Agency Administrative Specialist

Smith & Sons Insurance Agency, Inc.

Lawton, Oklahoma

Position Overview

Smith & Sons Insurance Agency is seeking an organized, dependable, and detail-oriented Agency Administrative Specialist to support daily agency operations.

This role includes administrative organization, calendar and inbox management, customer service support, operational coordination, and temporary bookkeeping assistance while a team member is on leave.

The ideal candidate is professional, organized, proactive, and enjoys helping keep a team and office running efficiently.

Core ResponsibilitiesAdministrative & Operational Support

• Maintain organization across agency systems, files, and processes
• Assist with scheduling, calendars, reminders, and communication follow-up
• Support recurring operational tasks and office coordination
• Help leadership and staff stay organized and on track

Customer Service & Account Support

• Provide excellent service to clients and potential clients
• Maintain accurate records of customer communications and activity
• Assist Producers with pre-sale and post-sale support activities

Bookkeeping & Financial Support

• Assist with bookkeeping and financial administrative tasks
• Support invoice handling, expense tracking, reconciliations, and recordkeeping

Team Support

• Communicate professionally with clients, vendors, and team members
• Support a positive, respectful, and team-oriented culture

Qualifications

• Strong organizational and communication skills
• High attention to detail and follow-through
• Ability to manage multiple priorities
• Professional, dependable, and trustworthy
• Comfortable learning new systems and processes
• Administrative, bookkeeping, or office experience preferred

Preferred Skills

• Microsoft Office experience
• Basic bookkeeping or accounting familiarity
• Calendar and email management experience
• Insurance or professional office experience is a plus

About Smith & Sons Insurance Agency

Smith & Sons Insurance Agency is a fourth-generation independent insurance agency serving Oklahoma families and businesses. We value professionalism, teamwork, honesty, and helping protect the financial stability of the people we serve.

Schedule & Compensation

• Full-time preferred (part-time may be considered)
• Compensation based on experience and qualifications
• Opportunity for long-term growth within the agency

To Apply

Please submit your resume to ***email_hidden*** and a brief introduction, explaining why you would be a strong fit for this role.