Patient Experience Coordinator

We are looking for a Patient Experience Coordinator. Someone who thrives in a high energy environment, loves building relationships, and wants to grow into a leadership role as our practice expands.

At Complete Connection Chiropractic, we are building something meaningful. Our mission is to help families live healthier, more connected lives. The Patient Experience Coordinator is the emotional and operational anchor of our practice.

Important Application Instructions

To apply please email:

• Your resume
• A short note answering this question - Why do you believe you would thrive in our practice, and how do you handle feedback when you miss the mark?

Email to ***email_hidden***

Applications that follow these instructions will be prioritized.

This Role Is Perfect For Someone Who

• Naturally connects with people and builds relationships
• Is outgoing, warm, and confident
• Is self motivated and driven
• Loves working with families and kids
• Wants to grow into leadership
• Wants to make Ames a healthier place to live
• Enjoys being part of something bigger than themselves

If you are looking for a quiet, clock in and clock out job, this is not it.

If you are excited about growth, leadership, and making an impact, keep reading.

What You Will Be Responsible For

• Creating a welcoming, grounded, high energy patient experience
• Building relationships with patients and families
• Managing clinic flow with confidence and calm
• Communicating clearly with patients and doctors
• Handling scheduling, payments, and front desk operations
• Anticipating needs and solving problems proactively
• Supporting practice growth and patient retention
• Helping improve systems and processes
• Being a leader in the room, even when no one is watching

You are the first and last impression of our practice.

Our Ideal Patient Experience Coordinator Is

• Naturally outgoing, warm, and confident
• Self motivated and able to work independently
• Easy to coach and open to feedback
• Calm under pressure and steady when things get busy
• Organized and detail oriented
• Accountable and reliable
• Passionate about holistic, proactive healthcare
• Personally committed to growth emotionally, mentally, and professionally
• Excited to contribute ideas and help improve systems

You do not need chiropractic experience.

You do need maturity, initiative, and a desire to grow.

Schedule Full Time

Monday through Wednesday 7:45 AM to 12:30 PM, 2:45 PM to 6:15 PM

Thursday 9:45 AM to 12:00 PM, 2:45 PM to 6:00 PM

Friday 9:45 AM to 12:15 PM

No weekends. Midday break built in. Friday afternoons off.

Growth Opportunity

This is not just a job. It is a growth role. As our practice expands, this position may grow into:

Leadership opportunities, Practice operations support, Event coordination, Marketing and community outreach, and Future location expansion support.

What We Value Deeply

• Integrity over convenience
• Growth over comfort
• Ownership over excuses
• Standards over shortcuts

Pay

$16 to $19 per hour

Complimentary Chiropractic Care.

Raises and growth opportunities available based on performance and leadership