Client Services Associate

Flatrock Wealth Partners is currently seeking an exceptional individual to join our team as an Associate Client Services in our Newport Beach, CA office. The successful candidate will join a highly talented team of professionals that service the investment management and financial planning needs of high-net-worth individuals and families. The successful candidate will have a demonstrated track record of both educational and professional achievement; with a commitment and passion for delivering exceptional service to the firm’s clients. Flatrock is a growing organization and the position is expected to be a path to great responsibilities and professional growth for the right candidate.

Responsibilities

• Prepare client account paperwork, submit to custodians and follow-up to confirm completion
• Quality control of submitted requests and account set up in Addepar, Schwab and Fidelity, following firm procedures
• Execute account maintenance tasks such as, account openings, movement of money and other special client requests as directed
• Review custodian alerts, document in applicable systems and follow-up as needed to resolve
• Assist in the preparation of Alternative Investments paperwork; subscription agreements, redemptions, capital calls, etc.
• Research and respond to routine-to-complex inquires within defined service level commitments
• Handle incoming inquiries from partners to the troubleshoot data discrepancies
• Maintain and update client files utilizing internal systems including CRM (WealthBox) and portfolio management databases (Addepar and custodians), and client data entry into financial planning software
• Participate in team meetings and collaborate on projects and/or initiatives designed to streamline firm policies and procedures

Required Qualifications

• Undergraduate degree (Bachelor’s degree in Finance, Business or Economics preferred)
• 3 - 10 years of relevant experience with a Registered Investment Advisor (RIA)
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Office 365, etc.)

Preferred Qualifications

• Substantial experience with Charles Schwab and Fidelity institutional platforms and paperwork preferred
• Excellent interpersonal and verbal/written skills
• Strong commitment to detail with excellent organization and prioritization skills
• Self-starter with a proven ability to work in a fast-paced, evolving work environment
• Knowledge of Addepar and WealthBox (CRM) preferred

In order to be evaluated, interested candidates need to send a cover letter and resume to ***email_hidden***