Information Technology Specialist

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

The California Department of Public Health (CDPH) is dedicated to optimizing the health and well-being of the people of California. The Information Technology Services Division (ITSD) within CDPH advances its vision of "Healthy Individuals and Families in Healthful Communities" through the provision of high-quality information, resource, and technology.

The Customer Service Section (CSS) is the single point of contact for information technology (IT) support services; provides an interface for services bridging program and IT needs, manages enterprise workstations, Virtual Desktop Infrastructure (VDI), and supports asset management functions.

“The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.”

“*CDPH is an E-Verify employer.”

Department Website: https://www.cdph.ca.gov

Job Description And Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by creating customer focused solutions that are responsive and agile; supporting a modern infrastructure, tools, architecture, and standards; to effectively provide efficient services following service level agreements. The Information Technology Services Division (ITSD) leverages data and technology to create sustainability across CDPH by creating efficient solutions that meet customer expectations and reduce waste. As well as, creating innovative solutions, strengthening partnerships and collaborations, and embracing technology.

The incumbent works under the direction of the Information Technology Supervisor II, Unit Chief in the Customer Service Section (CSS). The Information Technology Specialist I (ITS I) works as a high level, technical specialist on complex assignments and has responsibility for providing Information Technology (IT) support to CDPH. This includes overall installation, maintenance, and administration of IT resources in support of a centralized IT environment, working for CSS, within the Data Center Operations Services Branch of ITSD, for CDPH. The ITS I independently prioritizes their work and resolves technical hardware/software and connectivity issues. Assists in the support for the day-to-day operation and maintenance of all IT hardware, software, and peripherals. Collaborates with diverse technical and non-technical personnel and management at local, state, and federal agencies, stakeholders, developers, the Information Security Officer, project managers, and management to support and manage functions associated with the design, development, testing, integration, implementation, production support and maintenance work of new and current systems.

The ITS I will perform duties in the Client Services and System Engineering domains.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

https://www.surveymonkey.com/r/CDPHRecruitment

Final Filing Date: 5/28/2026

Position Details

Job Code #: JC-518201

Position #(s): 580-152-1402-017

Working Title: Technical Support Specialist

Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Sacramento County

Telework

Hybrid

Job Type: Permanent, Full Time

Should you have any questions regarding the application process, our Recruitment Team is ready to help you at ***email_hidden*** or (916) 445-0983.