Operations Manager/Firm Administrator

Position Summary

TBB Advisors, LLP is seeking an organized, detail-oriented, and tech-savvy Operations Manager / Firm Administrator to oversee daily firm operations and support our growing team. This role is critical to keeping the firm running efficiently by managing administrative functions, supporting staff, optimizing processes, and ensuring an excellent client experience.

About TBB Advisors

TBB Advisors provides tax, audit, accounting, and advisory services to closely held businesses, nonprofits, and individuals. We are focused on building strong relationships, delivering practical advice, and creating a positive experience for both our clients and team.

Responsibilities

• Manage day-to-day office operations and administrative functions
• Oversee and continuously improve firm workflows, processes, and internal systems
• Assist with client communication and document collection
• Maintain organized electronic and physical records
• Handle internal billing, accounts payable, and payroll processing
• Monitor accounts receivable and collections
• Support and coordinate HR-related functions, including onboarding and employee support
• Assist with client and new hire onboarding processes
• Coordinate scheduling, meetings, and internal communication
• Manage and maintain the firm's technology stack including software tools, vendor relationships, subscriptions, and basic IT coordination

Qualifications

• Prior experience in office management, operations, or administrative leadership preferred
• Strong organizational and communication skills
• Ability to manage multiple tasks, deadlines, and priorities
• Advanced proficiency with technology and firm systems including Microsoft Office and QuickBooks
• Demonstrated ability to learn new systems quickly and improve processes through technology
• Professional, dependable, and detail-oriented

What We Offer

• Competitive compensation
• Paid time off and holidays
• Retirement plan opportunities
• Professional development opportunities
• Team-oriented work environment

Location

West Des Moines, Iowa (in-person role; not remote or hybrid)

How to Apply

Please submit your resume and a brief introduction outlining your experience and interest in joining TBB Advisors, LLP to ***email_hidden*** and [email protected].