Quality Assurance Analyst

26004855

Quality Assurance Analyst II– IT EHR Security and Testing

Bring your passion to Texas Health so we are Better + Together

Work location: Texas Health Resources, 612 E Lamar Blvd, Arlington, Texas 76011

(Primarily Remote)

Work hours: Full Time Days (Monday-Friday, 8:00am-5:00pm) for 40 hrs/week. (Participation in on-call rotation for after-hours and weekend support required)

IT EHR Security And Testing Department Highlights

• Innovative, collaborative, and fast-paced environment
• Opportunities to learn and advance in roles
• Supportive and transparent leadership
• Work from home life balance
• Inclusive and supportive team attitude

Here’s What You Need

Education

• Bachelor's Degree Computer Science, Information Technology, Business, or related field. 4 Years Relevant experience in lieu of a degree. (Required)

Experience

• 2 Years Related IS experience. Experience in healthcare preferred. (Required)
• Experience in QA/testing with a focus on automation (Preferred)
• Experience in healthcare IT systems, preferably Epic or EHR environments (Preferred)
• Familiarity with interface testing (HL7, APIs, Corepoint, etc.) (Preferred)
• Experience with automation tools (e.g., Eggplant, Power Automate, UFT, etc.) (Preferred)
• Proficiency in at least one programming/scripting language (e.g., Java, Python, JavaScript) (Preferred)

What You Will Do

Testing

• Conducts product testing with both internal and external customer to ensure accuracy and completeness while mentoring/assisting others.
• Develops initial test plans and scripts for use within the Development stage of the project while working independently.
• Developing complete and accurate structured system acceptance test plans while mentoring/assisting others.
• Executes testing and documents the results while mentoring/assisting others.
• Evaluates test results and identify what type of issue is involved while working independently.
• Coordinates testing plans and schedules that include testing tasks, resources, testing milestones, and review points.
• Communicates this information to team members while working independently.
• Develop and maintain test sites associated with projects while working independently.
• Proficient using the system testing tools, while mentoring/assisting others.

General Support

• Is familiar with and follows the ITS Change Management process working independently.
• Developing/updating appropriate Service Desk documentation for change while mentoring/assisting others.
• Being familiar with and following ITS EPM Process and tools working independently.
• Being the customer advocate to the development team during project life cycle, while mentoring/assisting others.
• Coordinates procedure and/or data movement from development to the test/education and production regions with programming staff while mentoring/assisting others.
• Participates in prototyping and design review with customers and development team while mentoring/assisting others.
• Assists development team in evaluating customer reported errors while mentoring/assisting others.
• Aids in the development of project implementation communication to customers identifying key changes and their functionality while mentoring/assisting others.
• Provide accurate project resource estimates and dates for testing tasks with general supervision.
• Evaluate software and related technologies and makes appropriate recommendations with general supervision.
• Maintain system documentation and knowledge base in regards to customer reported issues with updated solutions while mentoring/assisting others.

Subject Matter Expert

• Shares work experiences and expertise with others, providing technical guidance and/or business knowledge and direction to project team members with occasional supervision.
• Demonstrates knowledge of multiple systems and their integration with occasional supervision.
• Strives to improve business knowledge with occasional supervision.
• Demonstrates knowledge of technical tools and techniques with little or no supervision.
• Strives to improve technical knowledge with occasional supervision.
• Monitors industry trends for applicability, evaluating software, related technologies and processes for recommendations, with occasional supervision.
• Participates in THR Educational opportunities and create career development plan with general supervision.

Planning and Administrative Skills

• Prioritizes work appropriately, carrying out assignments with the appropriate level of direction and completing tasks within deadlines working independently.
• Monitors work progress, informing team leaders, team managers and/or customers of project status, problems or obstacles and workload problems in a timely manner with little or no supervision.
• Providing timely and accurate status reports with little or no supervision.
• Enters work time appropriately and timely into applicable system and tasks with little or no supervision.
• Participates in special projects and/or performs other duties as assigned.

Additional perks of being a Texas Health Quality Assurance Analyst

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.
• Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to ***email_hidden***.