CASA Case Manager

About CASA of Placer, Yuba & Sutter

Since its founding in 2004, CASA of Placer, Yuba & Sutter has operated as a dedicated nonprofit organization with a singular focus: to uplift the lives of foster youth and families in crisis. At the heart of our mission is the recruitment, comprehensive training, and unwavering support of community volunteers. These volunteers become Court Appointed Special Advocates (CASAs) for foster youth and compassionate Family Mentors for at-risk families, serving as pillars of strength and stability for those navigating the complexities of the child welfare system.

Our advocates provide essential, consistent support to children and youth who have been removed from their homes due to abuse or neglect. Employing a child-centric and trauma-informed approach, our volunteers focus on building trusted, one-on-one relationships with the children and families they serve. This foundational connection ensures that the child's voice is heard and their best interests remain the top priority in all court-related proceedings and advocacy efforts. We diligently prioritize each child's health, safety, and overall well-being, championing their right to thrive.

The ultimate goal is to support the safe and successful reunification of children with their parents, whenever possible. Our advocates work collaboratively within the system to ensure families receive the resources and guidance needed to create a stable home environment. However, when reunification is not a viable or safe option, CASA volunteers dedicate themselves to ensuring the child is placed in a safe, nurturing, and permanent home, whether through adoption or another permanent arrangement.

CASE MANAGER ROLE: The CASA Case Manager will report directly to the Program Manager. They will also collaborate closely with the Youth Services team. This position will be responsible for managing a caseload of 30 volunteers.

KEY RESPONSIBILITIES

Case Management: Case Management, ongoing supervision, and support to volunteers, including:

· Supervise and support volunteers and Volunteer Case Supervisor(s); monitor progress

· Ensure all records are meticulously maintained, and accurate data and documentation are recorded into the organization’s database (Optima)

· Proactively engage and support collaborations with community partners (social workers, office of education, schools, non-profits, etc.)

· Participate in relevant training within the organization and community

· Provide “getting started” and ongoing guidance, best practices, and community resources to volunteers

· Talk and meet regularly with volunteers; Plan and lead monthly support meetings for youth and volunteers as applicable

· Actively steward and increase volunteer retention through communication, engagement, and experiences that strengthen the organization

· Attend volunteer community building and appreciation activities. Hours may include evenings and/or weekends

· Attend court and review, edit, and submit court reports

· Collaborate across all departments within the organization

QUALIFICATIONS

· Experience in Case Management or as a CASA Volunteer (preferred)

· Familiarity with Placer and CASA's network of collaborative community partners

· Relevant degree or professional experience preferred, such as social work, psychology, child welfare, or criminal justice

· Strong ability to build and maintain effective relationships with staff, volunteers, and community partners

· Self-motivated with the ability to work independently, exercise sound judgment, and make decisions within established guidelines, policies, and practices

· Exceptional verbal and written communication skills; confident presenting to audiences of varying sizes

· Deep passion for community-based work, demonstrating empathy and compassion

· Team-oriented, collaborative, and committed to fostering a positive team environment

· Organized and proactive, with excellent multitasking and planning skills

· Excellent Computer and database management skills

· Willingness to participate in evening or weekend events/activities (1–2 times per month)

· Strong attention to detail

· Successful completion of a background check (required)

Benefits

· Generous paid time off: 120 hours per year (based on a full-time, 40-hour work week)

· Medical, Dental, and Vision allowance for all employees who work 32 hours or more weekly

· 3% employer match for Simple IRA retirement plans

· 15 paid holidays + your birthday

Work Details

· $26 - $28 / hour

· 40-hour work week

· (Some) Remote work

Interested? Send your resume and cover letter to Taylor Baierlein, Youth Services Director, at ***email_hidden***

CASA of Placer, Yuba & Sutter is proud to be an equal opportunity employer, committed to hiring the most qualified individuals for every role. We base employment decisions solely on merit and strive to ensure that each position is filled by the best candidate available. Our policy strictly prohibits discrimination of any kind, including but not limited to race, color, creed, sex, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity, or any other factor protected by federal, state, or local laws