Regional Manager, Community Partnerships

Who We Are

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people's lives every day. For more than 15 years, it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today, it provides caregiving services to more than 16,000 clients and employs more than 16,000 caregivers. By putting people first, striving for excellence, and investing in purposeful innovation, 24 Hour Home Care redefines what it means to care. Learn more at www.24hrcares.com.

At Team 24, we’re driven by one purpose — to make a real difference in the lives of our clients and families. Watch this short video to see the heart behind our work and the impact our teams create every day.

Who You Are

You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies:

In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page

Sound interesting? Read on for more details!

The Role

The Regional Manager, Community Partnerships is responsible for leading the day-to-day sales and leadership functions of the Community Partnerships team within the Disability Services Division. This role oversees Community Partnerships Managers (CPMs), drives referral growth across Regional Centers, and is accountable for achieving division referral KPIs and sales performance goals. The Regional Manager, Community Partnerships partners closely with leadership to optimize sales strategy, improve operational performance, develop high-performing teams, and strengthen relationships within the Regional Center system and broader community. This role fosters a culture of accountability, collaboration, and continuous improvement while promoting the company’s mission and core values.

Primary Responsibilities

• Lead, coach, and develop Community Partnerships Managers to drive referral growth and achieve Regional Center sales goals and KPIs
• Monitor team performance through reporting, dashboards, pipeline reviews, and regular performance discussions to optimize productivity and accountability
• Partner with the Vice President, Community Partnerships to support sales strategy, forecasting, budgeting, and growth initiatives across the Disability Services Division
• Support and participate in community outreach activities including presentations, meetings, vendor fairs, open houses, and philanthropy events to strengthen referral partnerships and brand presence
• Recruit, onboard, train, and retain high-performing Community Partnerships team members while supporting professional development and performance management
• Build strong cross-functional partnerships with Operations, Talent Acquisition, and other internal stakeholders to support service growth and operational alignment
• Drive process improvement, CRM utilization, and strategic sales initiatives to improve efficiency, reporting, and overall team performance

This is a hybrid position, with 70% of time (~2-3x days/week) in field and traveling regionally

What You Bring To The Table

Qualifications

• Bachelor’s degree in Business, Healthcare, or a related field required
• Minimum of 5 years of sales and/or management experience in healthcare or a related industry
• Experience leading, coaching, and developing sales or outreach teams
• Strong understanding of sales strategy, KPI management, and pipeline forecasting
• Experience working in community-based services, disability services, or healthcare environments preferred
• Proficiency with Microsoft Office applications and Salesforce CRM preferred

Skills

• Leadership, coaching, and team development
• Strategic sales planning and performance management
• Relationship-building and stakeholder engagement
• Data analysis and KPI-driven decision-making
• Strong verbal and written communication skills
• Problem-solving and operational improvement
• Cross-functional collaboration and organizational leadership

Compensation: This role offers a combination of guaranteed and variable compensaion.

• Guaranteed (Fixed) Compensation:
• $101,816 - $122,814/annually base salary
• $15,600 car stipend (paid each paycheck)
• Total guaranteed: $117,416 - $138,414/annually
• Variable Compensation:
• Commission: 30% annual commission (paid out quarterly)
• Annual Bonus: $20,000
• Total Compensation (on target): ~$168,000 - $195,000/annually

Note: Total compensation can exceed this range based on performance.

What We Bring To The Table

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.

Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.

Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.

• By Email: ***email_hidden***
• By Web: https://dcba.lacounty.gov/contact-us/
• By Phone: (800) 593-8222

For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position:: $101,816 USD - $122,814 USD