Employment Counselor

FT / PT Status – Full-Time

Salary – $20.05 Hourly Wage

Remote Work / In-Office – In-Office / On-Site

Recruiter – Breanna Granger | ***email_hidden*** | 801-526-4337

Application Deadline – 6/14/2026

Key Responsibilities

Key responsibilities and day to day responsibilities of this position:

• Assessing needs and educating customers about DWS programs, policies, and services and providing assistance in the application for temporary assistance programs (Food Stamps, Financial, Medicaid, Child Care and Unemployment Insurance).
• Assisting customers with resume creation, networking, mock interviewing and job searching with technology.
• Providing career and educational counseling to empower customers to become more self-sufficient and confident.
• Assessing customers and their families to identify barriers to self-sufficiency, employment, training and income goals.
• Utilizing motivational interviewing techniques to create a supportive environment.
• Developing employment plans with activities leading to achieving goals and/or work readiness, as well as monitoring and evaluating employment plans activities and progress.
• Utilizing labor market information, local resources, referral to community partners and employers to assist customers in meeting their goals.

Qualifications

Minimum or "day-one" qualifications

• Exceptional customer service skills and ability to assist people in a manner which shows sensitivity, tact and professionalism, without prejudice or bias.
• The ability to problem solve and identify creative solutions to lead to successful outcomes.
• Excellent communication and interpersonal skills.
• The ability to present information clearly and effectively.
• Education and/or work experience relating to case management, career counseling or social services.

Preferred Or Trainable/on-the-job Qualifications

• Experience coordinating with community partners.
• Experience serving individuals experiencing homelessness.
• Knowledge of agency programs, community resources and services, local labor market, and job search techniques.

About The Role

Location –

480 27th St

Ogden, Utah, 84401

United States

Background Check Required – You must successfully pass a criminal history check.

Schedule Code – B - Competitive Career Service

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

The mission of Workforce Services is to strengthen Utah's communities by supporting the economic stability and quality of our workforce. Today, more than 2,200 Workforce Services employees assist individuals in preparing for and finding jobs, meeting workforce needs of Utah businesses, administering temporary assistance, and providing economic data and analysis. Through a collaborative approach, the department has served millions of Utahns and has become a leader on several statewide initiatives. These include intergenerational poverty, homelessness, affordable housing, supporting refugees, helping rural communities, serving veterans and individuals with disabilities, and getting Utahns trained and back to work. To learn more about Workforce Services, click here.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.