Norwood Elementary. Care Liaison

Serves as a liaison to families and/or student caregivers to provide assistance, resources, and support. Assists with coordination and access to information for students and families. Ensures that all initiatives support the system-wide goals and strategic plan. Performs other duties as assigned.

Responsibilities

EXAMPLES OF DUTIES

• Serves as a liaison for student caregivers to provide assistance, access to information, resources and supports.
• Assists with School Student Support Services team and educators with organizing events for parents/caregivers and family members.
• Supports community school facilitator and/or principal in developing interest and involvement among families/caregivers in the school by encouraging participation in engagement activities that provide opportunities to build the capacity of caregivers, engage caregivers in shared decision making, and offer access to information that will support student learning.
• Collects data regarding caregiver conferences, workshops, and other activities in order to better understand and promote family/caregiver engagement in the school community.
• Confers and works with school administrators, teachers, guidance counselors, community partners and others regarding engagement participation and feedback data to determine appropriate strategies to address caregiver needs.
• Develops rapport with students, their caregivers and school staff in the interest of promoting the progress of the students.
• Contacts caregivers to serve on school committees or to attend family/caregiver events at the school.
• Arranges transportation and/or childcare for caregivers who request the assistance.
• Liaison between the school and district wide family and community engagement providing support with the district family engagement plan, attending meetings, and getting feedback on district family engagement initiatives.
• Serves as the contact person for caregivers to share their feedback or concerns about the School Progress Plan, Family Engagement Plan and/or grant budget (e.g., Title I, Concentration or Poverty Grant).
• Assist the school attendance team with providing families/caregivers with access to resources that support students and families/caregivers with resources to address barriers to student attendance.
• Collaborates to develop the school-based Family Engagement Plan and the school-level Home to School Compact as well as distributes the Title I District Level Family Engagement Plan. Invites caregivers to participate in the annual Title I meetings, when applicable.
• Assists the school team with creating the sign in sheets, agendas, and gathering resources for family engagement events.
• Attends required meetings, professional learning, and workshops.
• Performs other duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS

Education, Training, And Experience

• Possession of a high school diploma or appropriate equivalent.
• Two years of experience providing services to children and families or related community experience. Bilingual skills preferred.

Licenses and Certifications

• N/A

Knowledge, Skills, And Abilities

• Serves as a liaison for student caregivers to provide assistance, access to information, resources and supports.
• Assists with School Student Support Services team and educators with organizing events for parents/caregivers and family members.
• Supports community school facilitator and/or principal in developing interest and involvement among families/caregivers in the school by encouraging participation in engagement activities that provide opportunities to build the capacity of caregivers, engage caregivers in shared decision making, and offer access to information that will support student learning.
• Collects data regarding caregiver conferences, workshops, and other activities in order to better understand and promote family/caregiver engagement in the school community.
• Confers and works with school administrators, teachers, guidance counselors, community partners and others regarding engagement participation and feedback data to determine appropriate strategies to address caregiver needs.
• Develops rapport with students, their caregivers and school staff in the interest of promoting the progress of the students.
• Contacts caregivers to serve on school committees or to attend family/caregiver events at the school.
• Arranges transportation and/or childcare for caregivers who request the assistance.
• Liaison between the school and district wide family and community engagement providing support with the district family engagement plan, attending meetings, and getting feedback on district family engagement initiatives.
• Serves as the contact person for caregivers to share their feedback or concerns about the School Progress Plan, Family Engagement Plan and/or grant budget (e.g., Title I, Concentration or Poverty Grant).
• Assist the school attendance team with providing families/caregivers with access to resources that support students and families/caregivers with resources to address barriers to student attendance.
• Collaborates to develop the school-based Family Engagement Plan and the school-level Home to School Compact as well as distributes the Title I District Level Family Engagement Plan. Invites caregivers to participate in the annual Title I meetings, when applicable.
• Assists the school team with creating the sign in sheets, agendas, and gathering resources for family engagement events.
• Attends required meetings, professional learning, and workshops.
• Performs other duties as assigned.

Physical And Environmental Conditions

The work of this class is generally sedentary, performed in an office environment, and requires the use of coordination and skill in the operation of word processing and other office equipment.

Citizenship, residency or work VISA in United States required.

Other Compensation

This position may be eligible for extra duty activity pay, as approved by the Supervisor/Principal. Visit the BCPS website to review the ESPBC Master Agreement for additional information at https://www.bcps.org/cms/One.aspx?portalId=2828&pageId=69996497.

Benefits

BCPS offers a comprehensive benefits program for eligible employees including options for medical plans, dental plans, vision, life insurance, flexible spending accounts, disability coverage, and 403(b)/457 plans. Other benefits include sick, paid holidays, personal business, and bereavement days, and flexible leave options such as FMLA, sick bank, and board approved leaves. All new hires will attend a benefits and retirement orientation upon hire.

Visit the BCPS website for additional information about benefit plans for BCPS employees at https://www.bcps.org/hr/compliance/benefits_and_retirement

FLSA: Non-exempt

Salary: 04/ESPBC $23.13 to $40.46 (10-month position)

(Hourly Base Pay Scale for Non-Exempt Office Professionals, Clerical, and Classified Employees Represented by ESPBC, Effective January 1, 2026)

Eligible for the Maryland State Retirement System

This job description defines the types of duties and level of difficulty of work required of positions in this title. It shall not be held to exclude duties not mentioned nor limit the right of management to assign work to employees.

Office of Temporary and Support Services

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443-809-8952